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Director of Loss Prevention

Come Work Where Texas Meets the World

Our guests may be here for a conference, dining, special occasion or a place to stay, the AT&T Executive Education and Conference Center meets every need with world-class attention to detail.

Steps from UT and the Capitol, the Center offers stylish and comfortable accommodations for business travelers, festival attendees, Austin sightseers and more. You’ll appreciate the convenience — and you’ll love our Texas hospitality.

The Benefits working at AT&T Executive Education and Conference Center

Paid Vacation Days, Annual Merit Increases, 11 Paid Holidays, Performance Awards $, Free Shift Meals, Paid Daily Breaks, Lockers & Locker Rooms with Showers, Uniforms and Free Uniform Care, Discount Monthly UT Garage Parking, Discount Membership offerings, Discount Gift Shop offerings, Friends & Family Hotel Rooms and Referral Bonus $

Benefits are available for Full-time and Part-time Associates!

Group Medical Insurance                 Dental Insurance

Flexible Spending Account               Vision Insurance

STD & LTD Insurance                       Disability Insurance

Accident & Life Insurance                 401LK Plan w/ Company Match

Paid Sick or Personal Days               Paid Bereavement Days

Key Responsibilities:

Screen, interview, select, manage, review and counsel Loss Prevention Supervisors and Officers to maintain order throughout the hotel.  Periodically review Officers and Supervisors logs to ensure completeness and accuracy.
Promote safe work practices.  Assist in ensuring compliance with OSHA standards and preventive measures.  Assist in the development, administration and implementation of safety incentive programs and safety training classes.  Visually identify, correct and record safety hazards.
Lead and direct investigations of accidents, thefts, property loss and unlawful activities.  Document details and advise Management.
Direct coordination of training in fire life safety, CPR, as well as other Corporate approved programs, such as Limo Driver training and Workplace Violence training.
Review and approve departmental schedules/payroll and make necessary adjustments.
Direct and manage Lost and Found function. Assist as needed with complaints and guest issues.
Direct preparation of monthly payroll forecast and the Corporate Property Loss Report.
Conduct regular patrol of the property of ensure all areas are safe and secure.
Conduct Loss Prevention Department meetings.  Attend and participate in other required Conference Center meetings.
Mandatory adherence to the Platinum Service process on a daily basis.  To include Platinum Service Standards, Great Elements of Customer Service, and the “To BE” Philosophy.

Preferred Qualifications:

Five or more years in Security/Loss Prevention or related experience required.
Management and supervision experience required. 
Four year college degree preferred in Security/Loss Prevention

Working knowledge of Windows based programs required.

Customer service experience preferred

If you are an enthusiastic person who is passionate about providing great customer service and feel you would make a positive addition to a great team, please submit your resume for consideration.

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