Senior IT Manager (On-Site)

Come join our team as our next Hotel Senior IT Manager at the AT&T Hotel and Conference Center, located in the heart of the UT campus! Hook'em!

Principle Responsibilities & Position Purpose:

Manage and coordinate all aspects of hardware, software, and audio-visual resources for the AT&T EECC.  Manage support staff and vendor relationships. Establish and maintain a productive working partnership with UT IT staff. This is an on-site job, NOT REMOTE.

Compensation: $90,000 /Annually.
 

EXAMPLE OF DUTIES:

Key Responsibilities:

• Manage the internal network, consisting of a Windows 2016 Active Directory infrastructure with Cisco hardware.
• Manage Microsoft suit of products including defender and Intune portals.
• Manage Cisco Call Manager phone switch, Cisco Unity voice mail system, Percipia Networks phone interface, and ISI Call Management.
• Administer issuing telephones, computer, and related hardware.
• Timely completion of projects for the hotel.
• Diagnose and correct system problems; including user errors, configuration errors, and bugs.  Work with vendors to resolve issues and plan configuration changes while minimizing system downtime.
• Diagnose and repair hardware; including printers, computers, terminals, network switches and telecom devices.
• Evaluate and recommend new hardware/software systems needs.
• Assist end-users with all computer and telecom system related queries for both administrative staff as well as hotel guests.
• Coordinate all special client requests for meetings and events.
• Install, upgrade, configure, and maintain hardware/software.
• Ensure all aspects of PCI Compliance are met to the standards set forth by Compass Group North America.
• Maintain a five-year budget for any Technology needs in the hotel.
• Comply with all FLIK/Compass safety and health policies and procedures.

• Excellent communication skills, both written and verbal.
• Management experience
• Expertise Required:
  • Windows 10, Windows 11, 2016, 2019, 2022 Servers
  • Active Directory and Group Policy Management and AzureAD
  • Microsoft Exchange and Microsoft Exchange Online
  • Cisco Products
  • FortiGate Products including switches and Firewall
  • VMWare Servers
  • Network Cabling Standards
• General Understanding Required:
  • Hotel Property Management Systems
  • Hotel Sales and Catering Systems
  • Restaurant Point of Sale Systems
  • Audio Video Technologies in a Conference Center environment

Remote access technologies - VPN implementation


The Benefits working at AT&T Hotel and Conference Center for FLIK/Compass:

• Paid Vacation Days (after 60 days of employment for Salary associates)
• Annual Merit Increases
• 11 Paid Holidays 
• Ride the Bus for Free (UT Proximity Card)
• Free Daily Shift Meals
• Lockers & Locker Rooms with Showers
• Discounted Monthly UT Garage Parking
• Discount Gift Shop offerings
• Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.


AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.