Hotel Banquet Manager
Austin, TX
Full Time
Mid Level
Come join our F&B team as a full-time Banquet Manager! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em!
OVERVIEW OF RESPONSIBILITIES:
The Banquet Manager will be responsible to assist The Director of banquets in operations at the AT&T Hotel and Conference Center. They will help with Organization, Par Levels, Maintenance Reports, Manage events and daily meetings, as well as meet and assist clients.
*Please scroll all the way down on this Job Description, to see details on where to apply directly with COMPASS GROUP and FLIK!
QUALIFICATIONS
- Assist Director of Banquets in the performance of duties
- In the absence of Director of Banquets, coordinate, control, and organize staff and maintain standards of service.
- Act as the client liaison with all the operational departments
- Ensure that all meeting rooms are set up correctly based on set up sheets
- Assign Pre/Post event duties
- Design sequence of service based on type of meal
- Monitor and maintain all banquet areas to be clean and hazard free at all times.
- Schedule all Banquet and Conference Services Staff based on business and levels of productivity
- Control payroll and maintain all necessary records.
- Coordinate functions with Service Staff, ensure appropriate setup of functions.
- Maintain constant interaction with all clients to ensure satisfaction.
- Coordinate services required by Stewarding Department, Convention Services and Kitchen.
- Maintain highest levels of quality performance by waiters at all time, consistent reinforcement and training to guarantee success.
- Maintain presence on floor to ensure that functions flow smoothly and without incident.
- Ensure all Banquet Checks are signed and posted timely and accurately
- Perform other duties as required by manager.
- Assignment of job duties to service staff
- Fluent in English
- Must be Friendly, Team-Player Service Oriented, and Lead by Example
- Maintain Equipment Pars Throughout the day
- Ensure pre-meals briefings are carried out for all events with team members
- Must be Well Organized
- Sees that guest’ satisfaction is achieved through effective supervision and delegation of responsibilities, checks on food quality and courteous performance of entire banquet staff
- Insure meal periods or events are set up on time and to predetermined standards
- Equipment Maintenance and proper Sanitation must be practiced
- Insure all staff are following Platinum Service Standards during the service
- Work closely with staff to maintain positive morale
MINIMUM REQUIREMENTS:
- A minimum of 2 years’ experience as a banquet manager or Captain is expected
- Associated degree in hospitality is preferred but not required
PHYSICAL REQUIREMENTS
- Must be able to stand for extended periods of time.
- Must be able to read, write, and speak in English.
- Occasionally lifting or pushing up to 50 lbs.
- Expected to maintain proper professional business attire appearance.
- Expected to be cleanly groomed and maintain proper hygiene, per employee handbook requirements.
The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:
- Paid Vacation Days
- Annual Merit Increases
- 11 Paid Holidays
- Ride the Bus for Free with UT Proximity Card
- Free Daily Shift Meals, yum!
- Lockers & Locker Rooms with Showers
- Discounted Monthly UT Garage Parking on-site at Rowling Hall Garage
- Discount Gift Shop offerings
- Referral Bonus $
AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.
Apply for this position
Required*