Director of Food and Beverage (Hotel)

Come join our team as our next Director of F&B at the AT&T Hotel and Conference Center!

*Scroll down to bottom of job description to apply directly with COMPASS GROUP USA careers

The Director of Food & Beverage will be responsible for the overall multi-unit foodservice operation for the hotel and conference center.

ESSENTIAL FUNCTIONS

1. Management of high-volume, multi-unit hotel and conference center.
2. Financially accountable for all food and beverage outlets, room service, banquets and culinary operations.
3. Operates the department in accordance with the approved budget, maximizing the return for the Client
4. Ensures that all food and beverage offered is of superior quality.
5. Directs and conducts safety, sanitation, and maintenance programs (including EHA)
6. Maintains excellent relationships with employees, guests, and Client as well as other departments within the operation and University.
7. Able to handle responsibility for ensuring proper presentation, portion control, and maintenance of proper serving temperatures-follows HACCP standards
8. Maintains close communication with the managers under the Food & Beverage Division and other department/division heads.
9. Is an active participant within the Executive Committee, reporting directly to the General Manager.
10. Will work with Controller and General Manager to establish budget in key performance indexes for all F&B units
11. Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required
12. Maintains high visibility with associates, guests, and client.
13. Conducts daily review of Food & Beverage Division hotel operations with Department Heads.
14. Will attend hotel operational meetings, Food & Beverage departmental meetings, and associate-related events.
15. Reviews annual objectives composed by department heads and monitors progress to completion over coming year.
16. Monitors associate hires and disciplinary actions, spearheading overall recruitment in all F&B areas
17. Mandatory adherence to the Platinum Service process on a daily basis. 

• Asst. Director of Food and Beverage
• Director of Banquets
• Executive Chef

• Outlets Manager
• Sous Chefs
• Banquet Managers

• Basic Property product knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city ordinances.
• Basic knowledge of the property structure/layout and how all departments interact
• Basic knowledge of various types of set up styles used in the meeting rooms
• Basic knowledge of audio visual equipment, telecom equipment, lighting and room temperature control
• Extensive knowledge of banquet menus.
• Extensive knowledge of market and related meeting industry.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts
• Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculations.
• Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Outlook, Delphi (or in house sales system), Market Vision, Internet and Intranet
• Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
• Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc.
• Ability to complete a contract in compliance with all checklists, standards and property policies.
• Interpersonal skills to provide overall guest satisfaction.

• Minimum of Bachelor’s degree in Hospitality and/or Culinary degree
• A minimum of 10 years progressive hospitality experience is required
• Demonstrated profit and loss management ability and client relations success is essential
• Requires operations management experience with purchasing knowledge
• Excellent communication and computer skills are needed, including knowledge of Microsoft Suite and industry-related systems.
• The individual must possess a demonstrated ability to manage others, including managers across different disciplines (including frontline associates).
• Team player, motivator, detail oriented, innovator, and excel in project management

• Paid Vacation Days (after 60 days of employment for Salary associates)
• Annual Merit Increases
• 11 Paid Holidays 
• Ride the Bus for Free (UT Proximity Card)
• Free Daily Shift Meals
• Lockers & Locker Rooms with Showers
• Discounted Monthly UT Garage Parking on-site
• Discount Gift Shop offerings
• Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.