Events & Meetings Concierge

Austin, TX
Full Time
Entry Level


Come join our AT&T Hotel and Conference Center Team! 


Position: Event Coordinator- Meeting Concierge /Conference Services/Catering Assistant

Daily Responsibilities: Meeting Concierge

GROUP EXPERIENCE

  • Greet each guest each morning via walking to each meeting room and introducing yourself. Continue throughout day continuously assisting guests.
  • Assist guest throughout the day, as needed
  • Prepare signage for conference functions, prepare signs for elevator inserts – to be confirmed
  • Act as liaison between Conference Guest / Conference Planner & CS/Catering Manager while group is on property.
  • Communicate Immediately to the CS/Catering manager if any issues with client/guests/group arise while on the floor.
  • Assist Banquets when needed, checking breaks, cleanliness of meeting any equipment
  • Use the Radio to call appropriate departments for any client needs
  • Build and maintain a good relationship with our clients and hotel departments
  • Handles the “day-only” reservations of the small conference rooms in the facility.

BUSINESS CENTER:

  • Fulfill hotel guest’s needs relative to business center. These services include but are not limited to creating documents, copying, faxing, and making signs and/or nametags. Cost may apply
  • Maintain the business center supplies inventory.
  • Post guest business-related charges on a daily basis.
  • Keep local information brochures/information stocked

PACKAGES:

  • Send and receive guest packages and conference materials. Maintain the shipping and receiving log.
  • Have boxes brought to the client’s registration- banquet housemen to assist.
  • Check-in and track all guest packages from purchasing- pertaining to conference groups


*PREVIOUS HOSPITALITY/HOTEL EXPERIENCE IS PREFERRED. 

TO BE CONSIDERED FOR THE ROLE, YOU MUST APPLY DIRECTLY WITH COMPASS/FLIK, follow this LINK: https://jobs.compassgroupcareers.com/job-invite/1299468/


The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:

  • Paid Vacation Days (after 90 days of employment)
  • Annual Merit Increases
  • 11 Paid Holidays (after 90 days of employment)
  • Ride the Bus for Free
  • Free Daily Shift Meals
  • Lockers & Locker Rooms with Showers
  • Discounted Monthly UT Garage Parking
  • Discount Gift Shop offerings
  • Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.

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